As ergonomic products continue to gain popularity in commercial applications, it’s important to understand what issues customers may have with them. That’s why in this artical, we provide customers with the information they need to help them find the best monitor equipment to meet their needs. Here are seven key issues to watch out for when mounting a monitor arm.
1.Is your monitor arm compatible with the monitor?
Check the VESA hole pattern on the back of the monitor to see if it matches the VESA hole pattern on the monitor mount. The VESA hole patterns on monitor mounts are generally 75×75 and 100×100. If they match and the weight of the monitor can be supported by the monitor mount, then it can be mounted.
2.Is the monitor arm stable?
Customers buy monitor arms for several reasons, but the most common are availability and ergonomics. Just as no one wants a shaky standing desk, no one wants a monitor arm that can’t keep the monitor steady.
If your customer experiences swinging issues with the monitor arm, remember that the farther the arm extends from the base, the less stable it will be. This is not a big deal if you’re using a high-quality monitor arm. However, if the monitor arm uses cheap materials, the instability will be very noticeable.
3.Can the monitor arm support the weight?
Historically, weight has been a big issue with TV and computer screens, but manufacturers are now turning to LED technology, making monitors much lighter than they used to be. This sounds like the weight issue with monitors has been solved, but that’s not the case. Since the monitor is so light, it’s easier to build larger monitors. So new monitors are still heavy, and their weight is distributed differently.
If your customer is using a pneumatic arm or spring arm, their height capacity will be lower than customers using a post system. Using a monitor that exceeds the weight limit of these monitor arms can cause the monitor arm to sag and may damage the monitor arm.
4.Is the monitor arm too tall or too short?
The monitor arm should be at the right height for the user. When the monitor arm is too high or too low, it can cause discomfort in the neck and shoulders, and even cause headaches. Make sure your customer knows how to properly adjust the monitor arm to suit their needs.
5.Why is the monitor arm difficult to adjust?
Of course, not all monitor arms are created equal. Differences in materials, specifications, and applications can result in vastly different user experiences when it comes to adjustment. If people in your customer’s environment are frequently adjusting their monitor arms, such as in a shared workspace, then they may experience adjustment issues.
If your customer is constantly loosening, tightening, loosening, or otherwise adjusting their settings, then you may want to let them know that gas or spring systems are much less troublesome than other types of monitor arms because using these monitor arms can start to deteriorate. Gas and spring systems can achieve a high level of articulation with minimal effort. However, in the end, monitor arms are not meant to be constantly used. Let your customer know that once an ergonomic position is found, the monitor should be kept there until there is a reason to move the screen.
6.What about cable management?
Most monitors have two cables: one for power and one for video display, usually HDMI or DP. Each of these cables is thick and noticeable, and if your customer’s monitor arm doesn’t have proper cable management, they can look messy. Including a cable management system in your inventory or bundling it with the monitor arm can help your customer keep their workstation tidy and keep wires out of sight.
7.Is the monitor arm installed properly?
One common issue with monitor arms is inefficient installation options. Your customers need adaptive devices that can work on standing desks, adjustable-height desks, or fixed-height desks. They also want them to be easy to use after purchasing the arm. Let’s take a look at two common types of brackets and their pros and cons.
The first one is the grommet mounting. This bracket goes through a hole in the customer’s desk. You may have seen this problem: most modern office desks do not have holes. This means that the customer has to make one themselves. This is a significant requirement, and if the customer moves to a different base in the future, the hole cannot be replaced.
The second type of bracket is the clamp mounting. These are more universal than grommet mounts because they can be easily installed and removed without damaging the desk. If the user thinks the current position is not ideal, the bracket can be easily moved. On the other hand, moving a grommet mount requires a new hole. This can become very problematic.
Learn more about ergonomic monitor mounts at PUTORSEN Ergonomics, a leading manufacturer of ergonomic commercial solutions. If you want to learn more about our top-of-the-line monitor mounts or other products, please visit our website: www.putorsen.com
Post time: Mar-25-2023